Who We Are


Scott Benfield is a three-decade veteran of B2B markets.  Since 2000, he has advised leading North American firms on marketing, sales, digital commerce, and general profitability.  His roles include project consultant, interim management, retainer-based advisory, corporate governance, author, researcher, and presenter.  His clients are diverse including distributors, manufacturers, private equity firms, media companies, software firms, and industry associations. 

Scott’s work includes functional areas of marketing and operations: pricing, channel strategy, channel management, service development, e-commerce, automated marketing, service operations, sales operations, and operating strategy.

Scott is a regular researcher and publishes on current subjects of interest in B2B channels.  He is the author of six books and numerous research projects; commissioned and sponsored.  He strongly believes it is the responsibility of the knowledge advisor to stay on top of changes and leading thought in their area(s) of expertise. Scott has been quoted in Forbes and The Financial Times.

For large projects, Scott collaborates with similar knowledge-workers in his areas of expertise.  Scott has a long list of contacts, academic, consultant, and interim managers, from which to draw upon to take care of the client.

Scott’s experience, prior to consulting, was as a manager and executive in several of North America’s leading industrial companies including Emerson Electric, Kohler Company, Ingersoll-Rand, and Columbia Pipe of Chicago. 

Scott’s education includes a B.A. and M.B.A. from Wake Forest University (1980's) and a Program Degree in Christian Theology and Western Philosophy from the University of the South (2011).

Scott is also an Episcopal Parish vestry member, award-winning short-story writer, fly-fisherman, and trail cyclist.  He lives in Naperville, IL, a suburb of Chicago.