Benfield Consulting has worked with a variety of customers since 2000.  Clients are typically North American but the firm has worked with Western European and Pac Rim firms, depending on the project.  Customer types include:

  • Mid-Market Distribution firms - These companies are typically privately owned, between $100MM to $1B in sales and often generational family or private equity governed.  Typical projects include pricing, sales restructuring, activity costing and management, digital strategy and transformation, operations management, pre-sale preparation, post-sale performance improvement and acquisition due-diligence.  Benfield Consulting has done significant interim management work (6 mos. +) at C and V levels for these firms.

  • Manufacturing Firms - Manufacturing firm work is done for North American or International firms.  Firm size is from $50MM in sales to over $1B; public and private firms have been clients. Work includes general marketing, pricing, channel structure, value chain analysis and strategy, sales structure, and digital strategy.  

  • Private Equity and Holding Companies - Due to their unique capital structure involving debt financing and shareholder focus, the work typically falls into short-term performance optimization.  Benfield Consulting's work includes pricing optimization, marketing and sales restructuring, channel additions, and sales planning.  Occasional work is done in due-diligence for acquisitions and post-acquisitive problem solving.

  • Software Firms - Much of Benfield Consulting’s work for software firms involves those in e-commerce and digital marketing.   Work has been done for ERP, E-Commerce Transaction, and PIM firms.  Ownership includes private firms, venture capital firms, and newly listed firms.   Work revolves around getting the firms to market and using Benfield Consulting’s extensive experience in B2B channels and contact base.

  • Media Firms and Associations - Media firms and industry associations increasingly deliver knowledge materials to B2B segments.  Benfield Consulting's work includes sponsor-based research, webinars, seminars, and knowledge-based writing. 

  • Corporate Advisory/BOD - Benfield Consulting has been a board member and advised corporations on strategy.   The work is typically done for privately-held firms and holding companies and has ranged from several years to short-term investigation and advisory.  

  • Customers Have Included - Cerberus Capital, Chicago Growth Partners, EPICOR, General Electric, Illinois Tool Works,  Industrial Distribution Assn., INFOR, Madison Industries, Manufacturer's Alliance For Productivity & Innovation, Sonepar, Summit Electric, SunSource, Swish Maintenance, and Valin Corp., among others.

Types of Customers